Vapofil Official Website › Refund Policy
Refund PolicyVapofil Refund Policy: The Five Steps, In Order
To refund a Vapofil order, call the order desk on +1 (302) 200-3480 with your order ID inside 60 days of the date of purchase, ask for the return address before you post anything, put your full name, email and order ID inside the box, and send it with tracking at your own cost. Processing takes three to five business days and the credit then takes five to ten days to reach the card.
Written in the order you will actually do it, with the two addresses that are easy to confuse kept apart.
The Vapofil refund steps
Call the order desk with your order ID
The number is on the order email and in the footer here. The label's own distributor line in Lakeland, Florida is a different desk and cannot see an order placed through this website.
Ask for the return address before you post anything
An unannounced parcel can be refused, and the address on the bottle is not the returns address.
Put your full name, email and order ID inside the box
A box with no name in it is the commonest reason a refund stalls.
Post it with tracking, at your own cost
Return postage is the buyer's. Keep the tracking number until the refund lands.
Expect 3–5 business days to process, then 5–10 on the card
Two separate waits, and the second one belongs to your bank rather than the desk.
The two Vapofil addresses people confuse
| Address | What it is | What it is not |
|---|---|---|
| 111 Eighth Avenue, Floor 13, New York, NY 10011, USA | The returns address. This is where an authorised return goes. | Not the office, and not printed on the bottle. |
| 845 Third Avenue, Floor 6, New York, NY 10022, USA | The office address for this desk. | Not a returns address. A parcel sent here will not be processed as a return. |
| GEX Corp, Lakeland, FL 33804 | The manufacturer’s distributor, printed on the bottle. | Not this desk. It cannot see an order placed through this website and it is not where a return goes. |
Ask for the return address on the phone before posting anything. An unannounced parcel can be refused.
The same split applies to the email addresses. [email protected] is the order desk and can see an order. [email protected] is this website and cannot. A refund request sent to the second address will be answered with the first one, which costs you a day.
Vapofil refund timings, end to end
| Stage | How long | Who is waiting |
|---|---|---|
| You call and get a return authorisation | Same call, in business hours | The order desk |
| You post the parcel with tracking | Your choice of service | You, and the carrier |
| The desk receives and processes it | 3–5 business days | The order desk |
| The credit reaches your card | 5–10 days | Your bank |
The last row is outside anybody’s control at this end, and it is the commonest reason a refund feels slower than it is.
Keep the tracking number until the credit appears. It is the only proof that the parcel left, and a return that cannot be shown to have arrived is the one case where a refund genuinely stalls.
What a Vapofil refund does not cover
- Return postage. That is the buyer’s cost.
- Anything bought somewhere other than through this website. The policy attaches to the order, and the desk can only refund an order it can see.
- A claim made after day 60 counted from the date of purchase.
- The digital bonuses, which cannot be returned and are not deducted either.
One thing it does cover that buyers often assume it does not: a bottle you have opened and used. The seller’s own condition is at least thirty days of use, so a part-used bottle is expected rather than a problem. Keep what is left and send it with the rest.
Order Vapofil on the official website
A documented returns route, one desk, one number, and 60 days from the date of purchase to use it.
One bottle $89 · six bottles $294 · 60-day money-back guarantee
Order Vapofil On The Official WebsiteTwo capsules a day · 60 per bottle · lot VAP-26/GO-6809